ACCIDENTS HAPPEN. WE’VE GOT YOU COVERED!
With Canon CarePAK PLUS, you’ll receive accident protection from drops, spills & more.
What does CarePAK PLUS include?
Protection from Accidental Damage
Protection from kids, pets, and life including accidental damage such as drops, spills, power surges and other unforeseen events.
Additional Hardware Coverage
No more worries! Receive additional hardware coverage from excessive wear and tear on all mechanical and electrical issues.
Service & Support Directly from Canon
With hassle free service and support direct from Canon, you will never deal with a 3rd party. Feel confident your product will be serviced by Canon factory trained technicians using only Genuine Canon parts.
Transferable
CarePAK PLUS is transferable. Purchase a product as a gift for someone else or sell it during the covered period and transfer the benefits to someone else.
Data Recovery
With Data Recovery, we can help retrieve your lost or corrupted images or videos, so you won’t lose your precious memories. *Included only with Cameras and Camcorders.
Priority Service & Free Returns
No additional cost, free return shipping, and minimal downtime with fast and reliable service direct from Canon. We’ve got you covered!
$0 Deductible
No Deductible for any repair or replacement, ever.
Always Genuine Canon Products & Parts
If your product cannot be fixed and needs to be replaced you will receive the exact same model, or better, always!
When does coverage begin and end?
CarePAK PLUS coverage begins on the date of your CarePAK PLUS purchase and, depending on the plan you choose, will be in effect for 2-4 years from the original purchase date of your product. The coverage expiration date is printed on the welcome/registration confirmation letter sent after you have registered your CarePAK PLUS.
Are there conditions or limitations on CarePAK PLUS?
CarePAK PLUS must be purchased within 90 days of hardware purchase. Abuse, misuse, and fraud are not covered. For more details, please refer to “What is Not Covered (General Exclusions)” in the Terms and Conditions.
Where can I read the complete Terms and Conditions of the plan?
A link to the complete Terms and Conditions can be found online by visiting usa.canon/carepak-plus
What happens next?
Within 3 business days after you purchase CarePAK PLUS, you will receive an email confirmation from Canon with your CarePAK contract number and activation link.
How do I activate my CarePAK?
Within the confirmation email you will find your CarePAK PLUS contract number and instructions for activating. You must activate your CarePAK PLUS in order to obtain service. Please keep a copy of your welcome letter (with contract activation number) and a copy of your hardware sales receipt; you will need them in order to obtain service.
Learn more at usa.canon/carepak-plus
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Fast Shipping & Professional Packing
Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and a variety of other world-class carriers, we can offer a variety of shipping options. Our warehouse personnel is highly-skilled and will wrap your goods according to our precise and exact specifications. Your products will go through an extensive inspection and will be properly secured before they are shipped. Everyday we deliver thousands of packages to clients from all over the world. This shows that we're committed to becoming the biggest online retailer in the world. There are distribution centers and warehouses located in Europe as well as the USA.
Orders that include more than one item are assigned processing times according to each item.
We will carefully examine all items before sending. The majority of orders are delivered within 48 hours. Expected delivery time is between 3-7 days.
Returns
Stock is dynamic. It is not managed entirely by us, since we're involved with several parties such as the factory and the storage. Stock levels can fluctuate at any given time. It is possible that the inventory could run out once the order has been made.
Our policy lasts 30 days. If it's been longer than 30 days since you made your purchase and we're unable to offer you a full exchange or refund.
For your item to be considered eligible for return the item must not be opened and in the condition you received it in. It should also be in the original packaging.
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